Medical Billing Specialists is dedicated to providing your practice with the latest reimbursement strategies, information and services available. Our goal is to get you the reimbursement you are entitled - in a timely manner. We are professional, accurate and experienced in medical billing. We listen to your needs.

We believe in continuing education, attend medical billing conferences and keep up with the latest newsletters, seminars, and courses. Our professionals stay up-to-date on the latest changes in managed care and government regulations.

We are devoted to your practice. We listen to your needs and give your practice our personalized attention. We are honest, reliable and experienced in medical billing. If we don't know the answer to something, we will find an answer. We are an extension of your office no matter where you are located.

Frequently Asked Questions (FAQs)

How Does The Process Work?

With our Full Practice Management services, you will provide us with all necessary billing information. Upon receipt, we will process all claims within 3 business days. When you receive your checks from the insurance companies, you will forward us the EOB*s so that we can post the payment to the patient's account. We will bill for any remaining balance to the appropriate payer(s). Then we will start all follow-up and appeal procedures.

Who Collects The Payments?

There are two different ways that payments can be collected. The first method is that all payments are sent directly to your office. You are only responsible for providing a copy of the EOB. The second method is we will set up a lock box service. The insurance checks will be directly deposited into your checking account. We would receive the EOB*s directly.

How Does Your Follow-Up And Appeals Process Work?

Our Follow-up department runs weekly reports to track any insurance aging. We will place a phone call to the insurance company when a claim reaches 30 days old. We take appropriate measures to insure that you are promptly paid. Each claim that has been paid for, is automatically reviewed for the proper reimbursement schedule. If you were not paid the correct amount, we will work the claim until you are.

What If A Patient Doesn't Pay?

We recognize that every practice has it's own standards for collections. We will adopt the policy implemented by your office. In our experience, most practices allow for 2 statements at 30 day intervals. A third, modified statement at 90 days, requesting prompt payment in full is sent to the guarantor, followed by a phone call. A Patient Aging Report is sent on a monthly basis for your review and determination.

Our services can be as limited or as extensive as your practice requires. We can adapt our billing service to bill from hospital admission slips, your office charge tickets or superbills specifically made for your office. Your billing will be completed in the most accurate and timely manner possible.

Our courteous personnel are available to answer your patients' questions on our telephone lines regarding their monthly statements.